8th-floor patient lounge at Sky Eye Clinic

Patient notices

How the website handles your personal information

This notice summarises the privacy policy of the Sky Eye Clinic website: what personal information is collected, what it is used for, how long it is kept, and how you can view, correct or withdraw it.

The policy took effect in 2010 and was last modified on 3 April 2012. Camera footage is handled under a separate video information policy.

Collection

What is collected, and why

The clinic collects personal information for membership registration, consultation and service requests. It is gathered through the website and various postings. The policy lists these items:

name, date of birth, gender, resident registration number, login ID, password, phone numbers, address, email, occupation, service usage records, access logs, cookies and IP information.

How it is used

  • To fulfil contracts and provide services
  • To manage members: identity checks, preventing misuse, handling complaints and sending notices
  • For marketing: developing services, sending event information and analysing site usage
Retention

How long it is kept

Once the purpose of collection is achieved, the information is destroyed without delay. There is one exception: the login ID is kept permanently, so the same ID cannot be registered again after withdrawal.

  • Electronic files are deleted by methods that make the records impossible to reproduce.
  • Paper records are shredded or incinerated.
  • Before destruction, data is stored separately for a set period under internal policy and other laws, and is not used for any other purpose unless the law requires it.
Your rights

What you can do

View, change or leave

You may view or change your registered information at any time, or cancel your membership on the website after identity verification. You may also contact the personal information manager in writing, by phone or by email.

Correct

If you ask for a correction, the clinic stops using the information until it is fixed and notifies any third party that received the incorrect data.

Control cookies

The site uses cookies to analyse visits and understand your interests. In your browser you can allow all cookies, be asked each time, or block them all. Blocking them may make some services harder to use.

Children under 14

The clinic obtains consent from a legal representative, who may also view, correct or withdraw the child’s information.

Contacts

Who to contact

Sky Eye Clinic has designated a personal information manager. Reach the clinic through the messenger channels on the consultation page.

To report an infringement, you can also contact:

  • Personal Information Infringement Report Center: 1336
  • Supreme Prosecutors’ Office, Internet Crime Investigation Center: 02-3480-3600
  • National Police Agency, Cyber Terror Response Center: 02-392-0330
FAQ

Questions about your data

Who is the personal information manager?

A designated manager at Sky Eye Clinic, reachable through the messenger channels on the consultation page.

How do I withdraw consent?

Log in, choose Membership Withdrawal in My Page and confirm your password. You can also contact the manager by email.

Is anything kept after I withdraw?

Yes. The login ID is kept permanently so it cannot be registered again.

How will I know the policy has changed?

A notice goes up on the website 7 days before the change takes effect.

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